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Refund Policy

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General Policy

Sautech Inc provides digital services, technology solutions, consulting, and business services. Due to the nature of these services, all payments are generally non-refundable unless otherwise stated in writing or required by applicable law.

Refunds are evaluated on a case-by-case basis and granted at the sole discretion of Sautech Inc.

 

Eligibility for Refunds

A refund may be considered only under the following circumstances:

  • Duplicate payment was made

  • Payment was processed in error

  • Service was not delivered as agreed due to a fault solely attributable to Sautech Inc

  • Unauthorized transaction (subject to verification)

  • Legal or regulatory requirement

 

Non-Refundable Situations

Refunds will not be issued for:

  • Change of mind

  • Business decisions or strategy changes

  • Lack of usage of services

  • Failure to provide required information or documents

  • Delays caused by third parties (banks, gateways, APIs, regulators, partners)

  • Compliance rejections or onboarding failures

  • Regulatory denials

  • Merchant account rejections

  • Gateway, KYC, AML, underwriting, or verification failures

  • Subscription fees already billed

  • Setup fees

  • Integration fees

  • Consulting or advisory services

  • Custom development work

  • Digital products

 

Subscription Services

For subscription-based services:

  • Payments are billed in advance

  • Subscriptions may be canceled at any time

  • Cancellation stops future billing

  • No refunds for current or past billing periods

One-Time Services

For one-time services, once work has started, no refunds will be issued.

 

Chargebacks & Disputes

Customers agree to contact Sautech Inc before initiating a chargeback or payment dispute.

Unauthorized or fraudulent chargebacks may result in:

  • Account termination

  • Service suspension

  • Blacklisting from future services

  • Legal action where applicable

 

Processing of Approved Refunds

If a refund is approved:

  • Refunds will be processed to the original payment method

  • Processing time: 5–15 business days (depending on bank/payment provider)

  • Transaction and processing fees are non-refundable

 

Taxes and Fees

All taxes, processing fees, gateway fees, compliance fees, and third-party charges are non-refundable.

 

Policy Changes

Sautech Inc reserves the right to modify this Refund Policy at any time. Updates will be posted on this page with a revised date.

 

Contact Information

For refund-related inquiries, contact us at:

Company Name: Sautech Inc
Website: https://www.sautechinc.com
Location: Wyoming, United States
Email: support@sautechinc.com

 

Legal Disclaimer

This Refund Policy is provided for general informational purposes and does not constitute legal advice. Sautech Inc recommends consulting with legal counsel to ensure compliance with applicable consumer protection and commercial laws.

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